Orders Shipping Warranty

After payment confirmation, orders are typically processed and prepared for dispatch within 1–3 business days. In some cases (model availability, inspection, packaging), processing may take longer.

Yes. Once your order has been dispatched, a tracking number will be sent to you by email—typically within 1–3 business days.

Once payment is confirmed, we will process your order immediately and usually ship it within 1–3 days. Depending on your country and address, it usually arrives within 5–15 days, but it can take 20–30 days for remote areas.

Yes, we can deliver to any country in the world.

If your shipment is confiscated by customs for any reason, please contact our support team and provide your order details and tracking information. We will arrange a brand-new replacement or issue a full refund accordingly.

Yes, we provide a warranty on our watches. Standard warranty is 1 year. Swiss movement warranty is 2 years. 1:1 Clone movement warranty is 5 years (max replacement of parts).

We currently offer a complimentary watch box (estimated value $25–$50) with qualifying purchases. Packaging often may vary by promotion.

We accept Credit Card, PayPal, etc.

If you simply don’t like the item or there is a sizing issue, we don’t offer exchange services. However, if we sent the wrong size, we will resend a new item to you.

To help resolve requests efficiently, please include your order number, the email used at checkout, and (if shipped) your tracking number. If the issue involves a defect, a clear description and photos/video can significantly speed up support handling.

No, our predecessor was aevummlcy.shop, which has more than 200,000 customers since 2015, with a favorable review rate of over 95%.